FAQ

Frequently asked questions.

Compatibility, performance, false positives, customization, notifications, billing, and how your data is handled.

What game platforms does ChrononLabs support?

ChrononLabs provides universal implementation across gaming platforms with a unified model. Currently, our primary focus is on Garry's Mod servers.

What game modes is ChrononLabs compatible with?

ChrononLabs is engineered for broad compatibility across most Garry's Mod game modes. The detailed analytics and detection mechanisms can provide valuable insights and protection universally.

Will the anti-cheat affect server performance?

Inference runs on our infrastructure, not on your game servers, so it costs your servers nothing. You forward the events your server already produces; nothing extra runs on your box.

How does ChrononLabs handle false positives?

We employ advanced AI models and offer extensive configuration (sensitivity, thresholds, weapon blacklists) via the web dashboard to minimize false positives. If you suspect a false positive, detailed reports and logs from the dashboard can be shared with our support for investigation.

Is the client-side code also unobfuscated?

The plugin is fully server-sided and has no client-sided components. All detection and monitoring happens on the server or in our cloud infrastructure, with no modifications needed on the client side.

Can I customize the anti-cheat for my server?

Yes, ChrononLabs is fully customizable. The server-side code is unobfuscated and DRM-free, allowing you to tailor the anti-cheat to your server's unique needs.

How do I receive notifications for detections?

ChrononLabs offers Discord notifications via our dedicated bot. You can set up and configure notifications to receive instant alerts for detections and system events in your Discord channels.

Does ChrononLabs require a subscription?

Yes, ChrononLabs operates on a subscription basis to provide continuous access to our advanced web dashboard, ongoing development of new detection methods, feature updates, and dedicated support. We also offer discounts for users managing multiple servers (bulk purchases). For current rates and bulk pricing, see our pricing page. This model ensures we can consistently deliver a high-quality, evolving anti-cheat service.

Where is my data stored, and how is it handled?

At ChrononLabs, we are committed to protecting your privacy and the security of your information. Detection data, player analytics, and related information necessary for the anti-cheat's operation and the functionality of the web dashboard are processed and stored on secure servers, currently hosted in Germany.

Our data handling practices include:

  • Necessary identifiers: We store essential public identifiers (like Steam IDs) to maintain records of infractions and enforce bans effectively.
  • Security and session data: For customer security during website login and registration, we temporarily collect IP addresses, user-agents, and essential cookies, which are automatically deleted after a week of inactivity.
  • Gameplay telemetry: We collect anonymized behavioral telemetry and gameplay patterns to continuously improve our detection algorithms. This data is non-personally identifiable.
  • Data retention: Session data is kept for a short period, while ban records are maintained indefinitely to ensure ongoing server integrity.
  • No third-party sharing: We do not share your personally identifiable data with third parties.

Still have questions?