Privacy Policy

Information We Collect

• Personal Information: We store only necessary personal information (such as public identifiers, e.g. Steam ID or account identifiers) to maintain records of infractions and enforce bans.
• IP Address, User-Agent & Cookies: For customer security, we collect your IP address, user-agent, and essential cookies during registration and login. These are stored for one week, with data automatically deleted after a week of inactivity.
• Generalized Gameplay Data: We collect anonymized behavioral telemetry, input patterns, and performance metrics during gameplay sessions to improve our detection systems.
• Device Information: Non-personal details regarding your device, such as hardware specifications and operating system.
• Third-Party Service Data: Although we interface with services like Steam, the data collected is public, and we do not import sensitive third-party data.

Legal Basis for Processing (GDPR)

We process your personal information under the following legal grounds:

• Legitimate Interests: Essential for preventing cheating, ensuring fair gameplay, and enforcing bans.
• Contractual Necessity: Required for providing our anti-cheat services.
• Legal Obligations: Necessary to comply with applicable legal requirements.

Data Retention and Deletion

• Session Data: IP addresses, user-agents, and cookie data are stored for one week. If there is no activity for a week, all such data is automatically deleted as the user is logged out.
• Ban Records: Information related to infractions and bans is maintained indefinitely to ensure the integrity of our anti-cheat system. Users may appeal bans via our support email, and each appeal is reviewed on a case-by-case basis.
• Gameplay Data: Anonymized gameplay data is stored to improve detection algorithms. Since this data is non-personally identifiable, it is retained as necessary for statistical accuracy.

User Rights & Data Requests

Users in the EU/EEA can email our support address to request access, correction, or deletion of their data. For security purposes, any such request will require:

• Proof of Ownership: Verification that you own the relevant User ID (e.g., your public Steam ID).
• Proof of Residency: Documentation confirming your residency in the EU/EEA.

Cookies & Tracking

Our website uses essential cookies solely for security and session management. We do not track users across sites, and a cookie consent notice is displayed upon your first visit.

Third-Party Services and Data Sharing

We do not share your data with third parties. The data we collect is anonymized and includes only public, game-related information.

Governing Law and International Data Transfers

This Privacy Policy is governed by the laws of Israel, and our services are hosted on servers in Germany. By using our services, you acknowledge that your data may be processed in jurisdictions with different data protection standards. We apply appropriate safeguards for international data transfers.